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In today’s collaborative work environments, it is imperative for employees to find ways to work together effectively to achieve required results. In this program the facilitator will focus on the key elements of effective interpersonal communication. Participants will identify their personal interaction style, the style of others, and learn how to flex their styles. They will gain an understanding of the importance of self-awareness and self-management and define key elements of social awareness and relationship building. Participants will determine how to be an effective influencer and build rapport.

In this program, the participants will define and understand harassment terminology so that they can recognize what is and is not unlawful harassment and how to report it. The participants will understand the company policy and complaint process for victims of, and witnesses to workplace harassment. They will be encouraged to follow company policies and procedures with regard to consensual dating in the workplace and the parameters of displaying religious materials in the workplace. Participants will identify appropriate vs. inappropriate physical behavior and set appropriate expectations with regard to harassment at organization parties or other off-site events. The participants will identify ways to contribute to a respectful work environment.

Emotions are lifelines to the self-awareness and self-preservation that connect us to others. Being able to control impulse and to motivate oneself in the face of frustration is imperative to success in today’s workplace. Participants will learn the concepts of emotional intelligence and identify how they can increase their EI.

Learn how to use the help system and navigate worksheets and workbooks.

What makes some teams more successful than others? It is their level of trust and confidence in each other. Often, building trust can be difficult and allusive. Understanding Emotional Intelligence and how it relates to team success is the key to achieving this trust. In this program you will learn how the four components of Emotional Intelligence: self-awareness, self-management, social awareness and relationship management are the building blocks to unlock your team’s potential and effectiveness. You will discover your own strengths and the value you bring to a team, as well as how to leverage the strengths of others to make a more cohesive and high performing unit.