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The Mobile Wallet

Mobile tickets are specifically designed for smartphones and sent either by a text message or email directly to you as a link that you can download to your Apple Wallet or Google Wallet. 

  1. Order game tickets online at kentstate.evenue.net 
  2. Choose MOBILE as your preferred delivery method
  3. Get your tickets! There are two easy ways to do this:
    1. Log in to your account to manage your tickets moving forward. You can access your tickets at any time by logging in. OR
    2. You will receive either a text message or an email with a link to access your ticket(s) and download your ticket(s) to your mobile wallet.
  4. Tap on the link to Download Tickets to Wallet to save your ticket(s) to Apple Wallet or Google Wallet.
  5. Use your smartphone as your ticket! 

BENEFITS

  • Avoid waiting in “Will Call” lines to pick up your tickets.
  • Prevent your tickets from getting lost in the mail.
  • No need to print your tickets! Simply present your smartphone with tickets at the gate.
  • Stay safe with contactless interaction when presenting your ticket upon entry.

MOBILE WALLET FAQs

 

WHAT SOFTWARE OR HARDWARE DO I NEED?

If you have an iPhone or an Apple Watch: use the Apple Wallet app, which comes pre-installed and works with iPhone or Apple Watch devices running iOS 6 or later.

If you have a smartphone running an Android operating system: use the Google Wallet app, which you can download from Google Play Store.

 

I DELETED THE TICKET DELIVERY EMAIL BEFORE DOWNLOADING THE TICKET(S) TO MY DIGITAL WALLET… HOW CAN I STILL GET THEM?

If you have an account and your smartphone, not to worry. Sign in to your account, navigate to My Tickets choose the event, and download your mobile tickets from there.

 

HOW DO I USE MY MOBILE WALLET TO ENTER THE VENUE?

Once you have saved your mobile tickets to your Apple Wallet or Google Wallet, open your app and tap on the ticket so it displays on your smartphone. And then, hold the smartphone so that the back is close to the scanner like you are tapping your phone to the scanner.