Tools & Resources
The Tools and Resources Hub provides essential guides, tools and references to help you manage and optimize 91²Ö¿â’s websites effectively.
Tools and Resources to Power Your Website
From user guides and quality assurance tools to style guides and academic resources, this hub provides the essential materials to help web editors ensure consistency, efficiency and alignment with university standards. Whether you’re a new editor or an experienced user, these tools are designed to support your success.
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Connecting All Campuses with Expert Web Support
Whether you’re at the Kent campus or one of our regional locations, the Web Team is dedicated to ensuring your website runs smoothly. We offer expert support to users across all 91²Ö¿â campuses, providing guidance and solutions tailored to your unique web needs. Our mission is to ensure your site stays updated, accessible and fully functional—no matter where you are.
Submitting a support ticket is the fastest way to get help from our team. From content updates and design changes to troubleshooting technical issues, we handle a variety of requests. Simply submit a support ticket and we’ll address your needs. Most tickets are resolved within 2-5 business days, depending on the complexity of the request.
Common Types of Support Requests:
- Content Updates: Adjustments to website text, images, or layout.
- Design Changes: Modifications to the look and feel of your site.
- Technical Issues: Troubleshooting functionality, broken links, or bugs.
- Accessibility Enhancements: Ensuring your site meets accessibility standards.
- SEO & Analytics: Help with optimizing your site for search engines and setting up tracking tools.