91²Ö¿â

Customized Training and Consulting

Put the power of 91²Ö¿â at Tuscarawas to work for your organization with customized training that brings you focused, measurable results.

We excel at giving you responsive, flexible service that shows your satisfaction is our top priority, with business-savvy trainers, superior service and an enterprising approach that gets results. Business and Community Services customizes training that will propel your organization through even the most arduous market changes and position you for competitive advantage and growth.

Here are some of the advantages of a 91²Ö¿â Tuscarawas customized program:

Convenient and Flexible - Courses when and where you want them

Customized Instruction  We will work with you to create the program that meets your organization’s unique needs. You may select from current course offerings or request other topics.

Effective   People who work together gain the same skills and knowledge together, resulting in shared goals and an immediate support network.

Credentialed Curricula   Earn approved continuing education units for professional and certificate programs.

Highly Respected  We have a reputation of providing high-quality training solutions that achieve results.  We exceed customers’ expectations and have references to attest to our superior service.

Results Oriented   All training focuses on practical on-the-job applications.

Expertly Taught   Our instructors are experts in their fields and have extensive practical business experience. They share real-life examples and lessons learned, enhancing the ability of participants to apply course concepts.

Cost-Effective  Our programs provide economical leadership and professional development training for you and your staff.

Cutting-Edge Technology  The most modern video conferencing facility available in the area, state-of-the-art computing facilities, and laboratories second to none.

Our Process   When your organization works with Business and Community Services, we will follow a systematic process to develop training solutions that best fit your needs. We will:

• Listen to your organizations goals and plans
• Help assess performance gaps and assess needs
• Work collaboratively to develop action plans and learning objectives
• Design and deliver customized education and training solutions
• Provide the best facilities in the area
• Evaluate results

Our Programs and Courses

Business and Community Services provides training solutions for business, industry and organizations taught by highly experienced subject matter experts. Areas of expertise include:

• Leadership/Teambuilding/Coaching/Problem Solving and numerous other soft skills
• Lean Mastery
• Lean Six Sigma (Green Belt, Black Belt, Master Black Belt, and Champion/Team Leader)
• Project Management
• Process Improvement (Value Stream Mapping, Lean 5S, Visual Workplace, ISO Certification, APQP, etc.)
• Customer Service
• Emotional Intelligence
• Change Management
• Small Business Development
• Assessment and Survey Services
• Strategic Planning

For more information about customized on site training, please contact Terry Theis at ttheis1@kent.edu or 330-308-7448.

91²Ö¿â at Tuscarawas reserves the right to cancel any course or activity due to insufficient enrollment or for other unforeseen reasons.  In the event a program is canceled, the University is not responsible for any related costs, charges or expenses.